Email replied

I did send an email to feedback about the taxi service i received last friday.
Hmm... muz say that the officers are efficient. Well, this time i was asked to state the pick-up point so that they can further investigate. Hmmm... should i reply to the email? Afterall, i do not want to destory that driver's rice bowl as ming said. It was really dangerous driving... my purpose of sending the email was to highligh the matter and that the message of safe driving could be passed on. Well, even my teacher asked me to "complain" coz it was dangerous for the passenger and other road users which i totally agreed.
Now i'm only thinking if i should reply .... hmmm.....what should i do ???